Refund Policy for GoPrac Upskilling Courses
At GoPrac Private Limited (hereinafter "GoPrac" / "we" / "our" / "us"), we value the trust of our customers. In order to honor that trust, we have created this refund policy ("Policy") to work in a transparent manner.
The objective of this Policy is to ensure transparency in the refund process and complete satisfaction of our Customers. This Policy enables that refunds (if any) are processed in a fair manner.
This Policy is applicable to processing of any refund of applicable fees paid by the customers who have subscribed to our GoPrac Upskilling Courses (GUC).
Process for Requesting Refunds
Obligation of Customer
If a Customer wants to withdraw the enrolment of a customer from GUC, such Customer will be required to contact us at +91-9731107508 and also share an application for withdrawal/refund via email to email@example.com, stating the reasons for seeking such a refund. The date of receipt of the email ("Submission Date") will be taken into consideration for the date of Submission of Request.
Within 15 days from the date of purchase of the subscription of GUC, the entire 100% of the amount will be refunded. No fees will be refunded in cash. All applicable refunds shall be paid through cheques or online transfer ONLY, to the source account of the Customer from where the payment was originally made, within a reasonable period of thirty (30) calendar days from the date on which a written confirmation is provided to the Customer. Further, all refund(s) shall be processed in Indian Rupees only.
This Policy is effective from 01-September-23 and shall continue to remain valid until it is specifically replaced or revoked by us. Any refund request received from you on or after 01-September-23 will be processed in accordance with this Policy, including any subsequent amendments or modifications to this Policy.
Changes to this Policy
We reserve the right to modify, amend, or replace this Policy at any time, as deemed fit by us, without any prior notice to you.